Privacy Policy

1. Introduction

LornBitmax ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or use our data analysis and decision optimisation services (collectively, the "Services"). This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Services.

2. Information We Collect

We may collect several categories of information, including:

• Account and Contact Information

  Such as your name, email address, company name, and other details you provide when creating an account, contacting us, or subscribing to communications.

• Data You Submit for Analysis

  Files, datasets, and inputs you upload or connect to our Services for the purpose of analysis, processing, or decision optimisation.

• Usage and Technical Data

  Information about how you access and use the Services, including IP address, browser type, device information, pages visited, and timestamps, typically collected automatically through log files and similar technologies.

• Cookies and Similar Technologies

  We may use cookies or comparable technologies to operate the site, remember preferences, and understand aggregate usage patterns.

3. How We Use Information

We may use the information we collect for purposes that include:

• Providing the Services

  Operating, maintaining, and delivering the analysis and decision optimisation features you request.

• Communication

  Responding to inquiries, sending administrative notices, and providing customer support.

• Improvement and Security

  Monitoring usage patterns, diagnosing technical issues, and protecting the integrity and security of our Services.

• Legal Compliance

  Complying with applicable laws, regulations, and lawful requests from public authorities where required.

4. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service Providers

  With third-party vendors who perform functions on our behalf, such as hosting, analytics, or payment processing, under appropriate confidentiality obligations.

• Legal Requirements

  When disclosure is required to comply with a legal obligation, protect our rights, or respond to a valid request from public authorities.

• Business Transfers

  In connection with a merger, acquisition, reorganisation, or sale of assets, subject to standard confidentiality arrangements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the ability to:

• Access and Correction

  Request access to, or correction of, personal information we hold about you.

• Deletion

  Request deletion of personal information, subject to certain legal exceptions.

• Opt-Out

  Opt out of certain communications or the use of cookies through your browser or device settings.

To exercise any of these rights, please contact us using the details on our Contact page. We will respond in accordance with applicable law.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance functionality and analyze site usage. You can control or disable cookies through your browser settings, though doing so may affect certain features of the Services.

9. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by LornBitmax. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

10. International Data Transfers

Depending on where you are located, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

11. Children's Privacy

Our Services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can address it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent update at the top of this page. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us via our Contact page.